This notice is for people who take part in research through Wyza: on Wyza Poll, through a study link, or in person with a Wyza field agent. It explains what we collect, why, and the choices you have. It is written to meet the Nigeria Data Protection Act 2023 and the data protection laws of the other countries where we run studies.
1. Who this covers
Wyza is responsible for your Wyza Poll account and profile. When you answer a study, the organisation that runs it (named at the start of the study) is responsible for your answers to that study, and Wyza processes them on its behalf.
2. What we collect
- Your phone number, and your name if you give it.
- Details about you, such as age, gender, city, work and household, that you give in your profile or in screening questions.
- Your answers, including text, voice recordings, videos and images when a study asks for them.
- For in-person interviews, the location where the interview took place, so we can confirm it happened.
- Device and network details (such as IP address and device type), used to stop fraud and duplicate responses.
3. How we use it
- To invite you to studies you are likely to qualify for.
- To run the study, including AI follow-up questions.
- To transcribe, translate and analyse answers, using AI services that work for us under data protection terms.
- To check responses are genuine, and to pay rewards.
- To answer your support requests.
We rely on your consent, which you give when you join Wyza Poll and again at the start of each study. You can withdraw it at any time.
4. Your profile across studies
We use your answers to build a profile of you. This includes answers from studies you did not qualify for. Your profile helps us match you to future studies and keep responses honest through quality and fraud checks.
- What we learn from one study can be used across studies.
- You can see and correct some of your profile in Wyza Poll under Settings → Profile.
- You can delete your account at any time. See Delete your account.
- We never share this profile with clients. A client sees only your answers to their own study, in the way that study told you.
- To advertise our studies we may give advertising partners such as Meta a scrambled (hashed) copy of your phone number. They use it only to match and then discard it, so that people who already took part are not shown the same study, and to find people like our respondents. It is never used to sell you anything. To opt out, email privacy@wyza.ai.
6. Rewards
Rewards are paid as airtime or to your Wyza wallet, so we use your phone number and, for withdrawals, the payout details you give us. Responses that fail our quality or fraud checks may not be rewarded.
7. How long we keep it
We keep your account and profile until you delete your account. Study answers are kept for as long as the client needs them for their research, then deleted or anonymised.
8. Your rights
You can ask to see, correct or delete your data, object to how we use it, or withdraw consent. You can also complain to your data protection regulator, such as the Nigeria Data Protection Commission.
9. Contact
Email privacy@wyza.ai. For help with a study or a reward, email support@wyza.ai.